| There will likely come a time when most Outlook | | | | errors it can, a recovered version of the.pst file is |
| users encounter corrupt or damaged.pst files that | | | | created. You must let Outlook know that this is |
| make it impossible to access all Outlook folders | | | | the.pst file that should be used. To do this, you will |
| including contacts, tasks, calendar, and email. Of | | | | have to direct Outlook to the recovered.pst file |
| course this can be a huge problem, but not to | | | | as follows: |
| worry, there is a solution. | | | | 1. Start Outlook as you normally would. |
| Fortunately, Microsoft has included an "inbox | | | | 2. From the top menu select "Go", then select |
| repair" tool with Outlook. While this is good news, | | | | "Folder List". |
| it is buried deep within the Program Files folder on | | | | 3. When the Folder List is open, you will be able to |
| your hard drive. This guide will help you locate and | | | | see the "Recovered Personal Folders" folder along |
| use the inbox repair tool that may help you repair | | | | with all the usual personal folders that contains a |
| and restore the Personal Storage Table (PST) | | | | "Lost and Found" folder. |
| files that are so important to the functionality of | | | | 4. If the repair was successful you will find the file |
| Outlook. | | | | that the repair tool fixed. If the "Lost and Found" |
| Locating the Inbox Repair Tool (ScanPst.exe) | | | | folder is empty, the repair was unsuccessful. |
| In these examples we are assuming your hard | | | | 5. If you are able to locate the repaired.pst file, |
| drive is located on the C drive; if it's not change | | | | you will have to create a new folder that will |
| the file path examples below appropriately. | | | | house the repaired.pst file. |
| 1. Navigate the below path using Windows | | | | 6. Drag the files from the "recovered" file to the |
| Explorer: | | | | new file. |
| * For Outlook 2007 - C:Program Files:Microsoft | | | | Steps to Take When the Inbox Repair Tool is |
| Office:OFFICE12 | | | | Unable to Repair Corrupt Files |
| * For Outlook 2003 & XP - C:Program | | | | There will be times when the built in utility is |
| Files:Common Files:System:MSMAPI:LocaleID; | | | | unable to repair corrupt files. If this is the case, |
| 2. In these folders, you will need to locate the file | | | | you will have to use a third party program that is |
| - ScanPst.exe. Once you run the.exe, you will | | | | designed to detect and repair severely |
| have to browse to the current location of your | | | | damaged.pst files. |
| most recent.pst file before hitting "Start". | | | | These programs are extremely easy to use and |
| 3. Wait for the Inbox Repair tool to completely | | | | are often the first choice when it comes to inbox |
| scan the damaged.pst file and identify the errors. | | | | repair. Many Outlook users prefer to use these |
| If the tool can repair the PST file, the scan results | | | | programs to fix inbox errors without using the |
| report will show the errors that can be repaired. | | | | Inbox Repair tool that's built into Outlook. The |
| 4. To fix the identified errors, select "Repair." | | | | choice is yours, but you can recover and repair |
| Transfer the Recovered Data to a New PST File | | | | your Personal Storage Table files. |
| After the Inbox Repair tool has repaired all the | | | | |